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A place for us to connect with our customers, collect and share customer insights, and show how customers are shaping our business.

AusNet's business is to take energy from where it is produced and deliver it to customers, via our electricity and gas networks. We are also contributing to a sustainable future by connecting renewable energy to the grid and helping communities with storage, energy management systems and mini-grids.

The customers at the end of our poles, wires and pipelines are diverse, and include homes, businesses, factories, schools, hospitals and more. These customers are at the heart of everything we do and we work hard to understand their evolving energy needs and make sure we meet them.

We also have a wide range of other stakeholders who help us deliver energy and/or have key touchpoints with our customers. They include but are not limited to customer advocates and social service organisations, retailers, generators, regulators and policy makers, tradespeople, developers and others. 

Community Hub is a place for us to connect online with our customers and other stakeholders, collect and share customer insights, and show how customers and other stakeholders are shaping our business.

Find out more about our open consultations and projects using the tiles below.

Engage with us

Share your insights or find out how we're actively engaging with customers and stakeholders

Stay up to date

More information and reports on our engagement activities and projects. 

Past projects

For more information on activities and projects that are now closed.