EDPR 2026-31 Customer Workshops
Find out more about the workshops we are currently holding with our residential, commercial and industrial customers as part of our Electricity Distribution Pricing Review 2026-2031 engagement.
Our Future Networks panel provides expert insights to help us plan for the future of our network and integrate new technologies. It focuses on how the network can unlock greater value for all customers and support the energy transition.
The panel includes a diverse range of customers and stakeholders, from energy experts to everyday customers.
During our Future Networks panel meetings, we will be engaging with our panel members to answer the following focus questions:
1. Electrification of gas & transport: How might we best prepare for, and accommodate, the anticipated electrification of gas and transport loads (and other fuels)?
2. Community energy solutions: How might we support communities to realise their needs and energy aspirations?
3. Efficient integration of CER and renewables: How might we lay the foundations for a low cost decarbonised future, where everybody can benefit?
4. Using smart grid technology to improve network utilisation: How might we unlock more value for customers and reduce unit costs through an efficient mix of smart grid technology and new capacity?
5. Optimising customer outcomes & unlocking CER value: Beyond enabling exports, how might we support customers in unlocking other CER value streams?
Find out more about the workshops we are currently holding with our residential, commercial and industrial customers as part of our Electricity Distribution Pricing Review 2026-2031 engagement.
Find out more about our regular forums which play a key role in forming our business-as-usual engagement program. These forums bring together a wide range of customer and stakeholder advocates, key partners and industry experts.
Find out more about the extensive customer research we undertake to help us understand customers' needs, perceptions and behaviors in relation to energy usage.
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