EDPR 2026-31 Customer Workshops
Find out more about the workshops we are currently holding with our residential, commercial and industrial customers as part of our Electricity Distribution Pricing Review 2026-2031 engagement.
Overview
To help us, we’ve set up a panel of customers and other stakeholders to guide our work. Over the next couple of years, we will continue to talk to customers and communities on our network through a range of research and engagement activities.
Our benchmarking & opex panel is made up of experts on energy and customers, who are engaging with us as part of a wider Electricity Distribution Price Review (EDPR) engagement program.
Guided by our customer and stakeholder panel
Our Benchmarking and Opex panel provides expertise to on AusNet's benchmarking performance and implications for the Revenue Proposal for consumer outcomes.
Our benchmarking & opex panel
- Mark Grenning
- Kieran Donoghue
Focus questions
During our benchmarking & opex panel meetings, we will be engaging with our panel members to answer the following focus questions:
1. Benchmarking: How might benchmarking be applied to give customers confidence they're paying no more than necessary for an efficient service?
2. Opex: How might we be confident that AusNet's opex represents value-for-money and prudent and efficient expenditure?
Interesting in diving deeper on Benchmarking and Opex?
The most current meeting summaries can be viewed below. If you are looking for previous summaries, please view the Benchmarking & Opex timeline
Find out what else we are working on
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Forums
Find out more about our regular forums which play a key role in forming our business-as-usual engagement program. These forums bring together a wide range of customer and stakeholder advocates, key partners and industry experts.
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Customer Research
Find out more about the extensive customer research we undertake to help us understand customers' needs, perceptions and behaviors in relation to energy usage.
