Our electricity network

We are one of 5 electricity distribution networks in Victoria. Our ‘poles-and-wires’ distribution network delivers electricity to more than 800,000 homes, businesses, farms, community facilities, schools and hospitals in the eastern half of Victoria.

Our responsibilities in electricity distribution include managing the reliability of your supply (and the frequency and duration of outages), powerline safety (up to your meter), metering services, connecting newly-built properties to the electricity network, and connecting rooftop solar and batteries to the electricity network.

The energy system is experiencing a once-in-a-generation transition and we are planning for how we deliver electricity safely, affordably, and reliably to Victorian communities.

Electricity Distribution Price Review (EDPR) 2026-31

The Australian Energy Regulator (AER) is responsible for regulating electricity distribution networks via a national framework. Electricity distribution businesses, including AusNet, are regulated on 5-year cycles through a process known as an Electricity Distribution Price Review (EDPR).

Through the EDPR, we work closely with our customers, other stakeholders and the AER to develop plans for our network. These plans outline the services we will offer customers, the costs to deliver those services, and the plan for how we will use money collected via the distribution charge on customers’ bills.

Our engagement activities

Customer and stakeholder engagement is central to the price review process. We are preparing for important conversations with our electricity customers and stakeholders that will take part throughout 2023 and 2024.

You can find out more about our engagement approach and activities via the EDPR 2026-31 Engagement page, including:

  • our co-design workshop that informed our engagement plan
  • information about our 'living' EDPR 2026-31 engagement plan
  • opportunities to help us understand other customer priorities or bring broader opportunities or issues to our attention.

Our engagement activities will continue to evolve throughout 2023 - 2025. You can 'follow' our progress via the EDPR 2026-31 Engagement page.