We published our updated draft engagement plan in late 2023. This document outlines the engagement we will undertake on our EDPR 2026-31 program until we submit our proposal to the Australian Energy Regulator (AER) in early 2025.

The draft engagement plan is the result of a co-design process with customer advocates and stakeholders that built on ongoing customer research, our own experience engaging across our three regulated networks, other electricity distribution businesses’ experience, and engagement guidelines and best practices.

Share your thoughts on our 'living' engagement plan

This plan is a 'living' document. We both recognise, and support, this document changing over time, as customer and stakeholders begin their engagement activities with us, and as environmental circumstances continue to change. Updates to this document will be shared via Community Hub throughout 2023, 2024 and 2025.

You can use the form below to provide feedback on our living engagement plan. These are the same questions outlined on page 6 of the plan.

We realise you may have feedback on other topics related to the EDPR 2026-31 process. You can share your insights on electricity distribution more broadly via this online form.