A key feature of our engagement approach is a series of panels and a Coordination Group. The Coordination Group:

• in a transparent manner, works collaboratively with the panels and AusNet, and where necessary challenges AusNet to prepare a high-quality evidence-based proposal reflective of customers’ preferences.
• identifies and raises conflicts or overlaps between panels, and works collaboratively with AusNet to identify value-stacking opportunities across workstreams, understand and resolve trade-offs for inclusion in the proposal.
• gets into detail on building blocks (incorporating panel inputs) and the price path.
• reflects customers’ interests and value in technical considerations of the proposal with a clear line-of-sight from AusNet’s research and engagement program.
• authors “independent” report(s) required under the Better Resets Handbook (AER, 2022) covering items such as the effectiveness of the engagement process in identifying customer preferences and the extent to which these are reflected in the Revenue Proposal.

In early 2023 the Stakeholder Reference Group (SRG) was established to provide support to sub-panels and oversight of the overall proposal and engagement process governance.

The SRG met monthly between February and May 2023, after which it was refined and reformed as the Coordination Group.

All 6 Coordination Group members are also members of one or more panels. The panels will engage in greater depth on topics including customer experience, electricity availability, benchmarking and opex, future networks, and tariffs and pricing. The group is overseen by an independent chair.

• Peter Eben, Independent (Chair)
• Kieran Donoghue - Electricity Availability Lead
• Emily Peel - Customer Experience Lead
• Dean Lombard - Future Networks Lead
• Gavin Dufty - Tariffs & Pricing Lead
• Helen Bartley - Research & Engagement Lead
• Mark Grenning - Benchmarking & Opex Lead