We have residential customers on both our electricity and gas networks

Our networks deliver electricity and gas to over 1.5 million homes, businesses, schools and hospitals across Victoria. Our customers are at the heart of everything we do, and understanding your needs and wants, and our performance in delivering to them is really important to us.

This page is for AusNet residential customers to share their feedback and suggestions.


See our open consultations

  • Electricity customers

    Provide your feedback and suggestions on residential electricity through our open consultations.

    Join the conversation 

  • Gas customers

    Provide your feedback and suggestions on residential gas through our open consultations.

    ​Join the conversation